Privacy policy

We are Krosapp s.r.o., a company incorporated under the laws of Czech Republic, European Union , ID. Number: 06016553, with its registered office at Vinohradská 2828/151, Žižkov, 130 00 Prague 3, registered with the Commercial Register kept by the Municipal Court in Prague under file no. No. C 274160 (hereinafter also "we" or "us") and we may process personal data about users ("you") of our web application which is available at (hereinafter also the "Application").

During usage of our Application or when you visit our website, we may process some personal data about you. By this Privacy Policy (hereinafter the "Policy"), we would like to inform you about how we process your personal data, what information we collect, for what period of time we process them, what rights you have in relation to the collected information and how you should exercise them.

We have tried to describe everything as clearly and simply as possible; nevertheless, should you still not understand certain notions, such as personal data, IP address or cookies, do not hesitate and contact us by e-mail on

Processing of personal data is regulated by Regulation (EU) 2016/6679 of the European parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (mostly known as "GDPR").


    When you want to use our Application, we will collect:

    Information you provide to us when creating user account in the Application. User account can be created by filling out the appropriate form on our website. When filling form on our website, we will collect your e-mail

    When you are browsing our website:

    Information on your activity on our website. When you visit our website, your activity on the site is recorded. We use the cookies technology to analyse the traffic on our website. When you visit our website, we collect information on your behaviour on the website. Further information on the use of cookies is given in Schedule A to this Policy.


    We use collected information for these purposes:

    Information you provide to us when creating user account in the Application will be processed for the purpose of creating account and personal data are necessary for the performance of a contract to which you are the party. This is also our legal basis for processing according to the Article 6, paragraph 1, letter b) of the GDPR. We will only use the data to provide you services, allow you to use all elements of the Application, provide you appropriate support and to fulfil our duties arising from the mutual relationship. We may also use your billing and other information for the purpose of fulfilment of our legal obligations, like accounting and tax obligations. Information will be processed according to the Article 6, paragraph 1, letter c) of the GDPR, i.e., compliance with a legal obligation to which we are subject. We may also use your information in order to protect our own claims and in possible further proceedings under our legitimate interest according to the Article 6, paragraph 1, letter f) of the GDPR.

    Your e-mail address will be also used for the purposes of direct marketing. In other words, we will send you newsletters, but only if you do not refuse such sending. We may do it under our legitimate interest according to the Article 6, paragraph 1, letter f) of the GDPR which consists of direct marketing. You may refuse sending of newsletters at any time by contacting us by e-mail on or by clicking on URL address which is included in every newsletter we send you.

    Information we obtain when you use elements of the Application are also processed only for the purpose of fulfilment of our duties arising from the mutual relationship under the Article 6, paragraph 1, letter b) of the GDPR.


    Your personal data are always used only for a period necessary to achieve the purpose for which they were collected. We will only process your personal data for the period of existence of you user account in the Application. When you decide to delete your user account, we will delete all of your personal data and we also delete you from our newsletter list

    Your e-mail address is therefore processed for the purpose of direct marketing only for the duration of the user account.


    We take care of the protection of personal data and we never sell your personal data. We also try not to share your data with anybody. We use our own servers to store your personal data. However, in some cases when there is issue with our Application, we may temporarily store your personal data on a backup server provided by Microsoft to prevent loss of your data.


    You have the following rights in relation to our processing of your personal data:

    a) right of access to personal data;

    b) right to rectification;

    c) right to erasure (‘right to be forgotten’);

    d) right to restriction of data processing;

    e) right to object to processing;

    f) right to data portability; and

    g) right to file a complaint with respect to personal data processing.

    Your rights are explained below so that you can get a better idea of their contents. You can exercise all your rights by contacting us at the following e-mail address:

    The right of access means that you can ask us at any time to confirm whether or not personal data concerning you are being processed and, if they are, you have the right to access the data and to information for what purposes, to what extent and to whom they are disclosed, for how long we will process them, whether you have the right to rectification, erasure, restriction of processing or to object; from which source we obtained the personal data, and whether automated decision-making, including any profiling, occurs on the basis of processing of your personal data.

    The right to rectification means that you may request us at any time to rectify or supplement your personal data if they are inaccurate or incomplete.

    The right to erasure means that we must erase your personal data if (i) they are no longer necessary for the purposes for which they were collected or otherwise processed; (ii) the processing is unlawful; (iii) you object to the processing and there exist no overriding legitimate grounds for processing; or (iv) this is required of us based on a legal duty.

    The right to restriction of processing means that until we resolve any disputes regarding the processing of your personal data, we may not process your personal data by other way than by storing it and, where appropriate, using it only with your consent or for the purpose of determining, enforcing or defending our legal claims.

    The right to object means that you may object to the processing of your personal data that we process for reasons of legitimate interest, including profiling based on our legitimate interest. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. In the event of an objection to processing based on other reasons, this objection will be evaluated, and we will then inform you whether we have complied with it and will no longer process your data, or that the objection was not justified, and processing will continue. In any case, processing will be limited until the objection is resolved.

    The right to data portability means that you have the right to obtain personal data that concern you and which you have provided to us and which are processed in an automated manner and on the basis of consent or contract, in a structured, commonly used and machine-readable format, and the right to have these personal data transferred directly to another controller.

    Our activities are also supervised by the Office for Personal Data Protection, where you can file a complaint in case of your dissatisfaction. You can find out more on the Office's website (


Our Policy may change from time to time. The current version of the Policy can be found at If there are significant changes to the Policy, we will inform you in more detail (we may notify changes to the Policy by e-mail). We archive previous versions of this Policy for you to access in the future. These versions are available upon your request.

This Policy is effective from 1/1/2023.

  1. What are cookies?

    Cookies are small text files saved by a website on your computer or mobile device when you start using the website. For a certain period of time, the website will thus remember some of your activity and we may analyse this activity to adapt our website for better use.

  2. Why do we use cookies?

    Our website, just like almost all websites, use cookies to provide you with the best possible user experience. Specifically, our cookies help us to:

    Constantly improve our website;

    Analyse your traffic on our website to improve it.

    We do not use cookies for:

    Collecting any sensitive data;

    Transferring personal data to third parties; or

    Obtaining any commission on sales.

    You can learn more about all the cookies we use below.

  3. More information on cookies
    1. Cookies used for correct functioning of the website

      We use some cookies to ensure that our website functions correctly, such as:

      To determine whether or not you are logged in you user account;

      To save your search history on our website.

      Unfortunately, there is no way to prevent the use these cookies other than by stopping the use of our website.

    2. Third-party functions

      Our website, just like most websites, also includes third-party functionalities. For example, this is true of YouTube videos included on the website. If these cookies are disabled, this will likely block the functionalities provided by these third parties.

      Our website includes the following third-party cookies:

      1. Visitors’ statistics cookies

        We also use cookies to draw up visitor statistics, e.g. to determine how many people have visited our website, which type of technology they used (e.g. Mac or Windows – this helps us determine in which cases our website does not work as it should for specific technologies), what time they spent on our website, which page they viewed the most, etc. This helps us to continuously improve our website. These programmes, so called “analytics”, also indicate how people reached the website (e.g. from Google search engines) and whether they had already visited it previously – this helps us spend more money to develop the services for you instead of making marketing expenses.

        We use:

        Google Analytics (more information)

        Our website saves on your device this type of cookies:

        _ga – used to distinguish users (expiration time 2 years)

        _gid – used to distinguish users (expiration time 24 hours)

        _gat – used to throttle request rate (expiration time 1 minute)

        We use these cookies only to analyze you traffic on our website which helps us to improve our Application and website. We are not processing personal data by these cookies, but if we are able to identify you by this data, we will process those data under our legitimate interest which consists of improvement of our website.

  4. Administration of cookies

    In order to ensure your protection in conformity with the EU law, we are not allowed to use all cookies without having your prior consent. To this end, we divide the cookies we use into two categories. Those necessary for correct functioning of the website or performance of a service you require from us, on the one hand, and other cookies, on the other hand. The former category is described above in this information message and we can use these cookies even without your consent.

    We may use other cookies only if you give your consent to this by clicking on “I agree” in the information banner displayed during the visit of our website or by clicking on “I agree with cookies” below in this information message.

  5. Disabling or limiting cookies

    Even if you have given your consent to the use of cookies, you can subsequently block their use. If you choose to block cookies, you may not be able to log in or use these features, and your cookie-based preferences may be lost. The use of cookies can be set using your internet browser. Most browsers automatically accept cookies by default. You can use your web browser to reject cookies or set the use of only certain cookies. Most browsers automatically accept cookies by default. You can use your web browser to reject cookies or set the use of only certain cookies.

    You can find information about browsers and how to set preferences for cookies on the following websites:

    Google Chrome

    Mozilla Firefox


    Microsoft Edge